Support

Questions, a theme where the Pre-order button doesn't switch, or a feature you need? Email support@stickermint.com with your store's .myshopify.com address and we'll reply within one business day.

Getting started

Install Mint Preorder from the Shopify App Store and open it from your Shopify admin.
Click New campaign, choose products (or open a product in the picker to choose only some variants), set a ships-by date and click Save. The pre-order option is added to those products straight away.
In the campaign, check the When out of stock column. Variants marked Sold out at 0 need "Continue selling when out of stock": click the button under the product and confirm.
On the app's home page click Add block in theme editor. The Pre-order button block is added to your product page: drag it next to the buy buttons and click Save.

You can also add a product to a campaign from the product page in your Shopify admin: in the Purchase options card, choose Mint Preorder.

How the button switches

Only when out of stock (recommended for restocks): a variant is sold as a pre-order when Shopify tracks its inventory and it's at 0 or below. In-stock variants keep a normal Add to cart button.
Always (for launches): every variant in the campaign is sold as a pre-order.
A sold-out variant with "Continue selling when out of stock" off can't be bought at all, so it shows Sold out instead of Pre-order.
Variants that don't track inventory never count as out of stock. Use Always for them, or turn on tracking.

Payment, shipping and orders

Shoppers pay the full price at checkout. Deposits with a later balance charge aren't available yet.
The pre-order plan name (for example "Pre-order, ships by November 15, 2026") shows on the cart line, at checkout, on the order and in the order confirmation. The ships-by date is saved on the order as its expected fulfilment date.
With Reduce stock: when the order is placed, stock goes below zero as pre-orders arrive. The app shows those units as "waiting for stock". When your shipment arrives, add the stock in Shopify and fulfil the orders as usual.
Max per order is enforced at checkout: a shopper can't check out with more pre-order units of one item than your limit.

The Pre-order button isn't showing?

Check the Pre-order button block is on your live theme's product template, next to the buy buttons.
Check the campaign is Live on the app's home page (not Paused, Scheduled, Ended or held by the Free plan).
In "only when out of stock" mode, select a variant at 0 stock that has "Continue selling when out of stock" on.
Quick-add buttons on collection pages and "Buy it now" don't go through the block, so they add items without the pre-order plan. The block hides Buy it now while a pre-order applies; turn off quick add in your theme if you use it for pre-order products.
A product can be in one active campaign at a time.

Scheduling (Pro)

Campaigns can start and end automatically at a date and time in your store's timezone. Outside the schedule the pre-order option is removed from the products, so nobody can pre-order early or late. Changes apply within 5 minutes of the set time.

Billing

Pro is billed through Shopify at $9.99/month after a 7-day free trial. Cancel anytime from the app's Plans page or by uninstalling the app, and you won't be charged again. If you cancel, your campaigns are kept; the oldest one without a schedule stays live and the others are paused.

Uninstalling

Pause your campaigns before you uninstall so the pre-order options are removed from your products, and turn "Continue selling when out of stock" off again for variants that shouldn't oversell. Orders already placed keep their pre-order details.

Privacy

See our privacy policy for exactly what we store.

— The Mint Labs team